Lightning Talk

Complex Care Education: An Interdisciplinary Approach to Workforce Development for Those Who Serve People with Complex Health and Social Needs

Monday, September 18, 2023, 12:00 pm - 1:00 pm CDT
Some experience with IPE
complex care

Lightning Talk Description: Complex care is a growing interprofessional field that seeks to improve health and well-being for people with complex health and social needs — those who have multiple chronic physical and behavioral health conditions combined with social barriers that are exacerbated by systemic problems such as racism and poverty. Complex care seeks to serve people with complex needs in meeting their own health and well-being goals by coordinating or integrating a wide range of services and supports across diverse human needs. Complex care requires a diverse and interprofessional workforce with the knowledge, skills, and attitudes to support intersecting complex needs as outlined in Core competencies for frontline complex care providers.

Complex care education, in both schools and the workplace, prepares practitioners to build authentic healing relationships, work in interprofessional teams, and partner with patients to achieve their health and social goals, regardless of setting or patient population. The Camden Coalition partners with practice sites to support the complex care workforce capacity by training interprofessional teams. In late 2022 and early 2023, the Camden Coalition piloted 3 courses that will be a part of a new complex care certificate. This interprofessional certificate, developed in partnership with consumers and based on the core competencies, is a comprehensive suite of nine asynchronous courses that teach the knowledge, skills, and attitudes required to provide complex care. The courses include a synchronous component for interprofessional teams to apply the lessons to their work and learn from each other.

This pilot, with 6 interprofessional teams from around the country, showed that after taking the courses, the learners had more knowledge and skills to support their patients in working towards their goals and to support the wellness of themselves and their team (two of the Quadruple Aims), and move towards health equity. The courses also brought teams together that hadn’t previously met and encouraged them to work together for impact.

In this session, attendees will learn about how complex care education can support interprofessional teams in delivering better care for people in the most complex situations and close health inequities. They will learn about the outcomes of the pilot and how they can start implementing complex care education in their own settings. The session will be a call to action to bring interprofessional teams together to focus on the most marginalized and vulnerable populations in order to close health inequities and improve health and well-being for all.

Accreditation Details

In support of improving patient care, this activity is planned and implemented by The National Center for Interprofessional Practice and Education Office of Interprofessional Continuing Professional Development (National Center OICPD). The National Center OICPD is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

As a Jointly Accredited Provider, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.

The National Center OICPD (JA#: 4008105) is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs).

This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credit for learning and change.

Text reads "Office of Interprofessional Continuing Professional Development" and shown are logos for the National Center for Interprofessional Practice and Education,
                    the University of Minnesota School of Nursing, and the University of Minnesota College of Pharmacy.
 

Physicians: The National Center for Interprofessional Practice and Education designates this live activity for AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with their participation.

Physician Assistants: The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.

Nurses: Participants will be awarded contact hours of credit for attendance at this workshop.

Nurse Practitioners: The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.

Pharmacists and Pharmacy Technicians: This activity is approved for contact hours.

Athletic Trainers: This program is eligible for Category A hours/CEUs. ATs should claim only those hours actually spent in the educational program.

Social Workers: As a Jointly Accredited Organization, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.

IPCE: This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credits for learning and change.

Learners can claim CE credit by completing the Daily Evaluation.