Team Assessment and Team Coaching for Higher-impact Teamwork

Learning Objectives:
After attending this session, participants should be able to:
1) Describe the process for implementing team coaching
2) Compare and contrast team assessment, coaching models and training for two institutions
3) Develop an individualized plan to begin or augment team coaching at your home institution

Seminar Description:
In 2003 the Institute of Medicine emphasized that teamwork was one of the key components of improving health outcomes among patients. Given the importance that teamwork plays in health outcomes, it is important that teams are functioning at the highest levels of excellence. Team coaching is a useful mechanism for improving the impact of teams and for teaching teams how to learn and grow as a team. In this seminar, we will start by reviewing the process for implementing team coaching in interprofessional team-based experiences.

The components of this process include:
• building an educator team,
• developing a team-based experience for the learners,
• identifying a learner team assessment instrument that aligns with the purposes of the educational experience,
• selecting a team coaching model,
• designing the team coaching curriculum,
• recruiting and training the team coaches,
• implementing coaching for the interprofessional teams,
• evaluating the team coaching experience, and
• implementing a quality improvement mechanism that will ensure that the coaching is continuously improving and sustainable.

We will next share examples of how team assessment and coaching is embedded within the curricula of large-scale IPE courses for prelicensure health professional students at two different institutions. Throughout the workshop, participants will use an electronic worksheet to engage in participatory learning as they apply the practical knowledge that is provided towards their plan to integrate team assessments and implement team coaching for interprofessional team-based experiences at their institution. This seminar will utilize multiple teaching strategies, including large group presentations, Mentimeter polling for just-in-time learning, self-reflection, individual work, peer review through discussion dyads, multimodal question-and-answer segments using Zoom chat, and optional synchronous and/or asynchronous peer support networking with the presenters and other participants after the workshop.

The summit theme of ‘The Classroom and Beyond: Preparing Students for Collaborative Practice’ will be addressed through the presentation of two innovative interprofessional education and collaborative practice curricula as well as the exploration of comprehensive team assessments and robust team coaching, thereby preparing students for future success in collaborative practice in clinical and other settings. In addition, we will review how the team coach training process is a unique yet effective method for interprofessional continuing professional development as well as faculty or preceptor development and deployment. Lastly, the priority area of ‘measurable learning’ will be addressed through the emphasis on team assessment and coaching for team improvement and will include content on how to utilize student team and faculty feedback to enhance the team assessment and coaching experiences for students and faculty.