AI and Interprofessional Teamwork
In 2003 science fiction author William Gibson quipped "The future is already here - it is just not evenly distributed."
Information and discussions about Artificial Intelligence (AI) are exploding worldwide. Advancements and innovations are happening so quickly in the field of AI, that it can be intimidating. In spite of the complexity and sophistication of the technology, we have been using AI tools like search engines, email filters, voice recognition, and image and video recommendations in our professional lives and Alexa, Siri, Google Assistant, and security and fraud detection in our personal lives for some time. Recently, more conversational tools such as ChatGPT, Bard, Bing, and Perplexity have gained widespread attention.
The implementation of AI tools has the potential to improve teamwork with these significant cautions: security of data, social and ethical implications, potential for bias, and the need to ensure notification and explanation of the use of AI. At present time, government agencies, organizations and institutions are identifying potential competencies, policies and guardrails for the use of AI-based tools not only by health care professionals and students, but also for education institutions, industries, businesses and others. (Lomis et al., 2021; Russell et al., 2023; United States Government, 2023).
With the rapid advancement in AI technologies and their integration into healthcare settings, the interprofessional healthcare community needs to be well-positioned to have a significant voice in those discussions. AI has the potential to affect every aspect of healthcare delivery with profound implications for teamwork practice including the roles of team members, their workflows, the tools they use and how they are paid. Health professionals must anticipate shifts in interprofessional practice patterns toward system-thinking experts in accessing, assessing, and applying information to the needs of an individual or given community, which means different experts becoming members of interprofessional teams such as data scientists, machine learning or robotics engineers, or a computer scientist (Lomis, et al. 2021).
It will be vitally important to address how an AI tool under consideration fits in with the values, goals, competencies, policies, and/or guardrails of an organization. It will take interprofessional teams to evaluate the potential impact on workflows, team compositions, and the quality, accuracy, safety, contextual appropriateness, and biases of the tool and its underlying datasets.
Above all, while using AI tools to enhance teamwork, collaboration, and patient care, remember that AI isn't a person. Thoughtful, caring people still hold the final answers to the challenges of teamwork.
In this session, an interprofessional panel will:
- Explore the implications of AI for teamwork practice and education.
- Discuss strategies and processes designed to anticipate intended and unintended consequences of AI for team-based care.
- Demonstrate the use of an AI tool designed to facilitate teamwork
- Discover strategies to keep informed about AI developments and help shape their applications to interprofessional practice and education.
A Q&A session with the audience will be welcomed and expected.
Objectives
After attending this session, the learner will be able to:
- Explore the implications of AI for teamwork practice and education.
- Discuss strategies and processes designed to anticipate intended and unintended consequences of AI for team-based care.
- Discover strategies to keep informed about AI developments and help shape their applications to interprofessional practice and education.
Immediate actionable skills and/or practical knowledge intended for the participants to gain:
Participants will be asked to identify 2 or 3 steps that they can take to expand their learning journey in the use of AI in interprofessional teamwork. An AI tool will be used in real time to generate additional suggestions.
Active Learning Strategies:
The audience will be encouraged to participate in a Q&A session with the panel following the discussion, and an AI tool will be used in real time to generate discussion questions for the audience to answer based on the panel members’ insights, comments and ideas.
References
- Lomis, K., P. Jeffries, A. Palatta, M. Sage, J. Sheikh, C. Sheperis, and A. Whelan. 2021. Artificial Intelligence for Health Professions Educators. NAM Perspectives. Discussion Paper, National Academy of Medicine, Washington, DC. https://doi.org/10.31478/202109a.
- Russell RG, Lovett Novak L, Patel M, Garvey KV, Craig KJT, Jackson GP, Moore D, Miller BM. Competencies for the Use of Artificial Intelligence-Based Tools by Health Care Professionals. Acad Med. 2023 Mar 1;98(3):348-356. doi:
- The United States Government. (2023, March 16). Blueprint for an AI bill of rights. The White House. https://www.whitehouse.gov/ostp/ai-bill-of-rights/
In support of improving patient care, this activity is planned and implemented by The National Center for Interprofessional Practice and Education Office of Interprofessional Continuing Professional Development (National Center OICPD). The National Center OICPD is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
As a Jointly Accredited Provider, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.
The National Center OICPD (JA#: 4008105) is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs).
This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credit for learning and change.
Physicians: The National Center for Interprofessional Practice and Education designates this live activity for AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with their participation.
Physician Assistants: The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.
Nurses: Participants will be awarded contact hours of credit for attendance at this workshop.
Nurse Practitioners: The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.
Pharmacists and Pharmacy Technicians: This activity is approved for contact hours.
Athletic Trainers: This program is eligible for Category A hours/CEUs. ATs should claim only those hours actually spent in the educational program.
Social Workers: As a Jointly Accredited Organization, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.
IPCE: This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credits for learning and change.
Learners can claim CE credit by completing the Daily Evaluation.