The Phillips Neighborhood Clinic (PNC) is a student-run free clinic located in south Minneapolis, led by University of Minnesota health professional graduate students from 14 different health science disciplines. Beginning in the fall of 2022, PNC’s Community Relations team developed and implemented a three-part interprofessional training series required of the nearly 200 first-year PNC volunteers. With interprofessionalism as the throughline, the training modules equipped incoming volunteers with a shared conceptual framework for ethical community engagement and clinical practices that center the structural roots of social determinants of health. Through a blend of didactics and case-based learning, the three separate one-hour training sessions focused on interprofessional workplace cultural humility, structural competency, and cultural humility. The trainings also addressed the paradigms around which health science graduate students traditionally conceptualize community engagement, problematize healthcare concepts such as patient non-compliance, and foster interprofessional conversation on the assumptions, implicit biases, and unique perspectives of various healthcare fields.
After participating in the training series, volunteers completed a pre-post questionnaire consisting of questions formatted in a five point Likert scale (strongly agree - strongly disagree) as well as a brief facilitated discussion to assess the effectiveness of the training modules. The program’s goals were largely achieved considering there was an increase in confidence of volunteers' ability to contribute to PNC. For example, the data indicate a 32% increase in volunteers who strongly believed that they are able to make a positive difference in the wellbeing of PNC patients through their role at PNC. Part of this increase in confidence is attributed to volunteers’ ability to learn in an interprofessional team and develop shared dialogue around the professional, and sometimes personal, identity of fellow volunteers. Additionally, after the training 96% of rising second-year volunteers felt positively about being on an interprofessional team to assess the holistic health situation of and with a patient, a 33% increase from baseline. As PNC’s Community Relations Team continues to build its professional development program, it is evident that equipping volunteers with concrete skills to engage sustainably, humbly, and ethically with various iterations and modalities of community will holistically enhance their impact as a healthcare provider and as an interprofessional team member.
In support of improving patient care, this activity is planned and implemented by The National Center for Interprofessional Practice and Education Office of Interprofessional Continuing Professional Development (National Center OICPD). The National Center OICPD is accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.
As a Jointly Accredited Provider, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.
The National Center OICPD (JA#: 4008105) is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs).
This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credit for learning and change.
Physicians: The National Center for Interprofessional Practice and Education designates this live activity for AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with their participation.
Physician Assistants: The American Academy of Physician Assistants (AAPA) accepts credit from organizations accredited by the ACCME.
Nurses: Participants will be awarded contact hours of credit for attendance at this workshop.
Nurse Practitioners: The American Academy of Nurse Practitioners Certification Program (AANPCP) accepts credit from organizations accredited by the ACCME and ANCC.
Pharmacists and Pharmacy Technicians: This activity is approved for contact hours.
Athletic Trainers: This program is eligible for Category A hours/CEUs. ATs should claim only those hours actually spent in the educational program.
Social Workers: As a Jointly Accredited Organization, the National Center is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. The National Center maintains responsibility for this course. Social workers completing this course receive continuing education credits.
IPCE: This activity was planned by and for the healthcare team, and learners will receive Interprofessional Continuing Education (IPCE) credits for learning and change.
Learners can claim CE credit by completing the Daily Evaluation.